RETURNS, EXCHANGE AND GENERAL TERMS OF CREDIT SALES

ZEPPELIN TRADING CO LTD MUST BE INFORMED OF ANY RETURNS UPTO 48 HOURS OF RECEIPT OF GOODS.

DAMAGES AND/ OR SHORTAGES MUST BE REPORTED WITHIN 24 HOURS OF RECEIPT OF GOODS.

GOODS SUPPLIED CORRECTLY WILL ONLY BE ACCEPTED FOR CREDIT AT THE DISCRETION OF MANAGEMENT.

GOODS ACCEPTED FOR CREDIT WILL INCUR A HANDLING FEE OF 25%

ANY GOODS MARKED SPECIAL ORDER OR VOR ARE NOT ELIGIBLE FOR RETURN.

ALL ELECTRICAL ITEMS ARE NON RETURNABLE.

IN THE UNLIKELY EVENT OF ANY GOODS BEING FAULTY WITHIN 12 MONTHS OF PURCHASE, A REPLACEMENT PART WILL BE INVOICED OUT PENDING A CREDIT UPON ESTABLISHING THE GOODS BEING FAULTY. THE NEW PART WILL BE A CONTINUATION OF THE ORIGINAL WARRANTY PERIOD OF UP TO 12 MONTHS. ANY PART FOUND TO BE FAULTY DUE TO BAD FITMENT, INCORRECT INFORMATION SUPPLIED OR ANOTHER COMPONENT BEING A CONTRIBUTORY FACTOR, THE WARRANTY IS INVALID AND NOT LIABLE FOR CREDIT.

ZEPPELIN TRADING CO LTD ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR ANY ADDITIONAL COST OF A FAULTY PART. ONLY THE VALUE OF THE PART WILL BE RECOMPENSATED ACCORDING TO THE ABOVE CLAUSES.

PARTS SOLD TO MOTOR FACTORS, DEALERS OR RETAIL OUTLETS ARE NOT ELIGIBLE FOR CREDIT.

OLD UNITS THAT ARE SURCHARGED MUST BE RETURNED WITHIN 7 DAYS TO OBTAIN A CREDIT.

* TURBO WARRANTY

IN THE EVENT OF A TURBO RETURN FOR WARRANTY, A NEW REPLACEMENT PART MUST FIRST BE PURCHASED FROM ZEPPELIN TRADING CO. THE USED TURBO IS TO BE SENT BACK TO ZEPPELIN TRADING WITH THE USED OIL FILTER AND A SAMPLE OF THE ENGINE OIL FROM THE VEHICLE THAT THE TURBO WAS FITTED. A COMPLETED WARRANTY FORM MUST ALSO BE SUPPLIED WITH THE GOODS. TURBO WILL THEN BE SENT AWAY FOR ASSESMENT AND CONFIRMATION OF A SUCCESSFUL/NON SUCCESSFUL WARRANTY CLAIM FROM IVECO. TURBOS FITTED WITHOUT A GENUINE IVECO OIL FILTER AND HAVE NOT HAD AN OIL CHANGE WILL BE REJECTED.

UPDATED AS OF: 5TH MAY 2017